I am astonished at The dearth of shopper service at American Airlines. I was a flight attendant for 30 decades and took wonderful pleasure inside the training I gained from American. On the modern vacation I viewed a passenger and agent argue about which one particular was ruder. There isn't a apparent enforcement of grooming regulations wherever in the corporation.
I'm emailing this remark to you making sure that AA may well improved have the ability to stimulate personnel to become a lot more courteous when items go Mistaken.Consumer service may make such a difference for anyone utilizing your service.
I obtained the below reaction from American Airlines just after I refused their give of the $twenty five.00 vacation voucher for horrendous service. My comments have been posted on this site but they had been eliminated. Their insufficient service Expense me time and money, which I cannot get back again and they Assume $25.
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On 7/eighteen/14 my husband And that i have been on the flight 67 from BCN to Jfk. We boarded the plane and found that it experienced no wifi or amusement solutions on the seat. In the event the meal was served we questioned the flight attendant In the event the meal had any peppers(the vegetable) in it because the “rooster†and other substances were unrecognizable. My husband is extremely allergic to peppers and he needed to be particular there were none. The attendant explained she experienced no notion of just what the foods components ended up in either choice so he didn't take in. How hard would it be for the catering dept to ship a summary of components for this type of challenge? The aircraft alone was aged and warn on the inside. When got on the airplane, the coach segment smelled of fecal matter and it took quite a while for the smell to dissipate.
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Uncover issues calling AA reservation by telephone, its generally busy and unattainable to talk to the reservation personnel, after contacted. Would like to communicate by email, please give me an electronic mail handle of Ecuador Reservation Office. Several many thanks.
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Very good Morning, I had been thinking Exactly what are the necessities needed when a purchaser travels using a insignificant. Thank you for almost any information relating to this issue.
I additional info had been overcharged for a 3rd bit of baggage on an international trip United states to Uruguay. I have tried out using the web site e mail to try to obtain a refund; no reaction.
The principle Site address for American Airlines is . You are able to e book flights and search for trip offers along with other journey demands on the positioning. It's also possible to obtain your American Airways account and speak to buyer service.
I not merely had to squander $fifty in baggage service fees, but I experienced Awful landing by your pilots, really crowded and modest planes, rude flight attendants, and total imbeciles that managed my luggage mainly because they Plainly were illiterate and could not read through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€